Related Articles
What payment methods do you accept?
For online transactions, we accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and Affirm. Cash is also accepted at our Vibe Retail Shop in Marietta, GA. Please note- our online store does not allow for two credit cards at the time of ...
How do I inspect a delivered kayak?
Overview Kayaks must be inspected carefully and thoroughly upon delivery, so that you make sure you have everything you ordered, and that there were no damages in transit. If the product is signed for without damage being reported or if the driver ...
What is the kayak delivery process?
Overview Kayaks are oversized items that require special handling and delivery services and take special handling to make the long-trek to your delivery location. We use a wide-range of carriers from UPS Freight to specialized oversized freight ...
Water sloshing inside the base pod of my Vibe Shearwater 125
This is a question we get from time to time after a long fishing trip, especially in cold water or after rinsing the kayak. How does water get inside the base pod? The base pod on the Shearwater is sealed under normal use but small amounts of water ...
What if my order arrived damaged?
We’re so sorry to hear your order arrived damaged! We can’t always control how our items are handled during the shipping process but we want to solve this with you so you can get out on the water ASAP. To submit a shipping damage claim, follow the ...