Do I need to be home for my kayak delivery?

Do I need to be home for my kayak delivery?

Yes, you must be home or have someone you trust present to inspect the kayak for shipping damage and provide a signature for the delivery. If the order is returned to our warehouse because no one was present to sign for the delivery, your order will be automatically refunded excluding the shipping cost and a 20% restocking fee.

If your kayak was dropped off without a call or notification from the driver, please follow the Kayak Inspection Instructions and contact customer support as soon as possible.


    • Related Articles

    • What is the kayak delivery process?

      Overview Kayaks are oversized items that require special handling and delivery services and take special handling to make the long-trek to your delivery location. We use a wide-range of carriers from UPS Freight to specialized oversized freight ...

    • Can I put a trolling motor on a Vibe fishing kayak?

      Yes, you can install a motor on Vibe fishing kayaks. Once installed, you will need to register the kayak with the state in order to comply with local boating laws, and you are responsible for adhering to all boating laws. To install a trolling motor ...

    • How do I inspect a delivered kayak?

      Overview Kayaks must be inspected carefully and thoroughly upon delivery, so that you make sure you have everything you ordered, and that there were no damages in transit. If the product is signed for without damage being reported or if the driver ...

    • I need replacement scupper plugs for my Vibe Kayak

      No problem — happy to get you replacement scupper plugs for your two Yellowfin 120s. You can purchase Yellowfin 120 scupper plugs here: Vibe Parts & Accessories (search "scupper plug") Best regards, Vibe Kayaks

    • How do I obtain a MSO (Manufacturer's Statement of Origin) to register my kayak with the state?

      You will need a manufacturer's statement of origin (MSO) and your order confirmation email/receipt when registering your new kayak. If you have purchased a new kayak from us, the MSO (Manufacturer's Statement of Origin) should have been included in ...